Resolved after 3 days 22 hours, affecting Managed Backup for Office 365, on September 13, 2024.
We are currently experiencing an issue with the Phoenix VBM365 self-service restore portal (http://phx.vbm.phoenixnap.com/). We are actively investigating this issue and have engaged the vendor for support. VBM365 restores are currently unavailable via the self-service restore portal. Backup jobs are currently running as expected. Kind regards, PhoenixNAP
Affected components
Update timeline
- investigating Sep 13, 2024, 03:40 PM UTC
We are currently experiencing an issue with the Phoenix VBM365 self-service restore portal (http://phx.vbm.phoenixnap.com/). We are actively investigating this issue and have engaged the vendor for support. VBM365 restores are currently unavailable via the self-service restore portal. Backup jobs are currently running as expected. Kind regards, PhoenixNAP
- resolved Sep 17, 2024, 02:03 PM UTC
This incident has been resolved.
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