phoenixNAP incident

Intermittent Network Issues In Our Phoenix Node

Resolved after 22 hours 3 minutes, affecting IP Services, on March 26, 2025.

identified Mar 27, 2025, 01:05 PM UTC

We are continuing to work on a fix for this issue.

Started
Mar 26, 2025, 03:55 PM UTC
Resolved
Mar 27, 2025, 01:58 PM UTC
Duration
22h 3m
Detected by Pingoru
Mar 26, 2025, 03:55 PM UTC

Affected components

IP Services

Update timeline

  1. identified Mar 26, 2025, 03:55 PM UTC

    Hello, We are currently tracking an intermittent network issue with our external connectivity service in our Phoenix location. Our Network Engineers are investigating, further updates to follow.

  2. identified Mar 26, 2025, 06:31 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Mar 26, 2025, 10:31 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Mar 26, 2025, 11:50 PM UTC

    We are continuing to work on a fix for this issue.

  5. identified Mar 27, 2025, 01:01 AM UTC

    We are continuing to work on a fix for this issue.

  6. identified Mar 27, 2025, 03:14 AM UTC

    We are continuing to work on a fix for this issue.

  7. identified Mar 27, 2025, 04:04 AM UTC

    We are continuing to work on a fix for this issue.

  8. identified Mar 27, 2025, 05:00 AM UTC

    We are continuing to work on a fix for this issue.

  9. identified Mar 27, 2025, 06:06 AM UTC

    We are continuing to work on a fix for this issue.

  10. identified Mar 27, 2025, 07:01 AM UTC

    We are continuing to work on a fix for this issue.

  11. identified Mar 27, 2025, 08:08 AM UTC

    We are continuing to work on a fix for this issue.

  12. identified Mar 27, 2025, 09:05 AM UTC

    We are continuing to work on a fix for this issue.

  13. identified Mar 27, 2025, 10:03 AM UTC

    We are continuing to work on a fix for this issue.

  14. identified Mar 27, 2025, 11:05 AM UTC

    We are continuing to work on a fix for this issue.

  15. identified Mar 27, 2025, 12:06 PM UTC

    We are continuing to work on a fix for this issue.

  16. identified Mar 27, 2025, 01:05 PM UTC

    We are continuing to work on a fix for this issue.

  17. resolved Mar 27, 2025, 01:58 PM UTC

    This incident has been resolved.

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