Is Phaxio down?
Last checked 4m agoNo incidents right now.
Phaxio is operational right now. Last checked 4m ago; the most recent incident resolved 35d ago.
Real-time Phaxio status, recent outages, and incident history: pulled directly from Phaxio's official status page at status.phaxio.com every 5 minutes. Pingoru tracks 6 Phaxio services and has captured 2 incidents in the last 90 days (100.00% uptime). Get email, Slack, Discord, or webhook alerts the moment Phaxio reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days-
Timeline · 2 updates
- investigating · Sep 25, 2026, 08:17 PM UTC
We are currently investigating an issue affecting the Auto-Recharge feature. Our team is working to restore functionality as quickly as possible. In the meantime, you can manually add funds to your account as needed. We will provide an update once Auto-Recharge has been restored.
- resolved · Sep 25, 2026, 09:37 PM UTC
We have identified the issue affecting the Auto-Recharge feature and have implemented a fix. The issue was caused by a software bug. Auto-Recharge functionality has been restored and should now operate as expected. We apologize for the inconvenience and appreciate your patience while we worked to resolve the issue.
Latest: We have identified the issue affecting the Auto-Recharge feature and have implemented a fix. The issue was caused by a software bug. Auto-Recharge functionality has been restored a…
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Timeline · 4 updates
- investigating · Aug 06, 2026, 02:22 PM UTC
We are currently failing to process all outbound faxes. We are actively investigating the issue.
- identified · Aug 06, 2026, 02:46 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring · Aug 06, 2026, 03:04 PM UTC
This incident has been resolved. Our engineering team is actively investigating the underlying cause of this issue and is working toward a permanent resolution. We will continue to provide updates as new information becomes available.
- resolved · Aug 06, 2026, 03:54 PM UTC
Root cause was identified as an outage of our temporary storage where documents are held for processing. During this time outbound faxes failed with the message “Document conversion error. Contact support.” In some cases, the API rejected new connections due to the congestion. There was no effect on inbound faxes during this time.
Latest: Root cause was identified as an outage of our temporary storage where documents are held for processing. During this time outbound faxes failed with the message “Document conversio…
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Incident record
Since April 2026 · Statuspage by Atlassian · 6 components checked every 5 minutesThe longest incident in the last year, Phaxio API Outage on August 6, 2026, ran for 91 minutes.
Latest incidents
- Auto-Recharge Currently Unavailable
We are currently investigating an issue affecting the Auto-Recharge feature. Our team is working to restore functionality as quickly as possible. In the…
- Phaxio API Outage
We are currently failing to process all outbound faxes. We are actively investigating the issue.
- Phaxio Inbound/Outbound Faxing Event Notification 07/23/25
We experienced an issue with an AWS event. This resulted in a delay of inbound faxes, and also resulted in non-completed faxes on outbound for approximately 30…
- Auto-Recharge Currently Unavailable ResolvedStarted Sep 25, 2026, 08:17 PM UTC · Resolved Sep 25, 2026, 09:37 PM UTC · 1h 19m
- Phaxio API Outage ResolvedStarted Aug 06, 2026, 02:22 PM UTC · Resolved Aug 06, 2026, 03:54 PM UTC · 1h 31m