Phaxio incident

Auto-Recharge Currently Unavailable

Resolved after 1 hour 19 minutes, on September 25, 2026.

resolved Sep 25, 2026, 09:37 PM UTC

We have identified the issue affecting the Auto-Recharge feature and have implemented a fix. The issue was caused by a software bug. Auto-Recharge functionality has been restored and should now operate as expected. We apologize for the inconvenience and appreciate your patience while we worked to resolve the issue.

Started
Sep 25, 2026, 08:17 PM UTC
Resolved
Sep 25, 2026, 09:37 PM UTC
Duration
1h 19m
Detected by Pingoru
Sep 25, 2026, 08:17 PM UTC

Update timeline

  1. investigating Sep 25, 2026, 08:17 PM UTC

    We are currently investigating an issue affecting the Auto-Recharge feature. Our team is working to restore functionality as quickly as possible. In the meantime, you can manually add funds to your account as needed. We will provide an update once Auto-Recharge has been restored.

  2. resolved Sep 25, 2026, 09:37 PM UTC

    We have identified the issue affecting the Auto-Recharge feature and have implemented a fix. The issue was caused by a software bug. Auto-Recharge functionality has been restored and should now operate as expected. We apologize for the inconvenience and appreciate your patience while we worked to resolve the issue.

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