Pexip incident

Intermittent RingCentral SIP Guest Join Call Failures

Notice Resolved View vendor source →

Pexip experienced a notice incident on October 12, 2024 affecting Connect for Microsoft Teams Meetings, lasting 1d 2h. The incident has been resolved; the full update timeline is below.

Started
Oct 12, 2024, 07:08 AM UTC
Resolved
Oct 13, 2024, 09:24 AM UTC
Duration
1d 2h
Detected by Pingoru
Oct 12, 2024, 07:08 AM UTC

Affected components

Connect for Microsoft Teams Meetings

Update timeline

  1. investigating Oct 12, 2024, 07:08 AM UTC

    Pexip is currently investigating an issue with intermittent RingCentral SIP Guest Join call failures.

  2. monitoring Oct 12, 2024, 09:08 AM UTC

    Issue has been identified and a fix has been applied. We are currently monitoring.

  3. resolved Oct 13, 2024, 09:24 AM UTC

    This incident has been resolved.