Pexip incident

Zoom Rooms trusted join may fail to bypass Teams lobby

Minor Resolved View vendor source →

Pexip experienced a minor incident on April 17, 2026 affecting Connect for Zoom Rooms, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Apr 17, 2026, 12:32 PM UTC
Resolved
Apr 17, 2026, 12:45 PM UTC
Duration
12m
Detected by Pingoru
Apr 17, 2026, 12:32 PM UTC

Affected components

Connect for Zoom Rooms

Update timeline

  1. investigating Apr 17, 2026, 12:32 PM UTC

    The team is currently investigating the issue.

  2. monitoring Apr 17, 2026, 12:38 PM UTC

    A small number of Zoom Connect for Teams CVI calls in Europe might have failed to bypass the lobby. A fix has been implemented, and we're monitoring the results.

  3. resolved Apr 17, 2026, 12:45 PM UTC

    This incident is resolved.