Pexip experienced a major incident on December 19, 2024 affecting Registration, lasting 36m. The incident has been resolved; the full update timeline is below.
Affected components
Registration
Update timeline
- monitoring Dec 19, 2024, 10:59 AM UTC
The Pexip team is investigating the loss of registrations for Endpoints. This may have also caused some calls to disconnect.
- monitoring Dec 19, 2024, 11:03 AM UTC
Endpoint registration is returning. We are continuing to monitor for any further issues.
- resolved Dec 19, 2024, 11:36 AM UTC
This incident has been resolved.