Pexip experienced a notice incident on April 2, 2025 affecting Connect for Microsoft Teams Meetings and Registration and 1 more component, lasting 2h 45m. The incident has been resolved; the full update timeline is below.
Affected components
Connect for Microsoft Teams MeetingsRegistrationConnect for Google Meet MeetingsVirtual Meeting Room (VMR) ServiceAnalytics Portal
Update timeline
- investigating Apr 02, 2025, 02:18 PM UTC
We are currently investigating potential calling issues impacting the OSL (Oslo) PoP. We will provide updates as more information becomes available.
- investigating Apr 02, 2025, 02:35 PM UTC
While we continue investigating the root cause, we have implemented a mitigation measure by rerouting registrations and call traffic away from the Oslo PoP.
- monitoring Apr 02, 2025, 03:09 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 02, 2025, 05:03 PM UTC
No further issues have been observed or reported and all systems are operational at this time.