Pexip incident

Pexip Control Center displays incorrect System status

Minor Resolved View vendor source →

Pexip experienced a minor incident on April 3, 2025 affecting Control Center, lasting 9h 9m. The incident has been resolved; the full update timeline is below.

Started
Apr 03, 2025, 10:06 PM UTC
Resolved
Apr 04, 2025, 07:15 AM UTC
Duration
9h 9m
Detected by Pingoru
Apr 03, 2025, 10:06 PM UTC

Affected components

Control Center

Update timeline

  1. investigating Apr 03, 2025, 10:06 PM UTC

    We are currently investigating an issue with Pexip Control center where it displays incorrect system status of devices. No other services are being affected. Devices are correctly being provisioned and registered and calls are working as expected.

  2. investigating Apr 03, 2025, 10:07 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 03, 2025, 11:11 PM UTC

    A fix has been implemented and registered endpoints are now showing their correct system status. We will continue to monitor.

  4. resolved Apr 04, 2025, 07:15 AM UTC

    This incident has been resolved.