Pexip incident

Pexip Control Center displays incorrect System status

Notice Resolved View vendor source →

Pexip experienced a notice incident on April 4, 2025 affecting Control Center, lasting 6h 13m. The incident has been resolved; the full update timeline is below.

Started
Apr 04, 2025, 02:08 PM UTC
Resolved
Apr 04, 2025, 08:22 PM UTC
Duration
6h 13m
Detected by Pingoru
Apr 04, 2025, 02:08 PM UTC

Affected components

Control Center

Update timeline

  1. investigating Apr 04, 2025, 02:08 PM UTC

    We are currently investigating an issue with Pexip Control Center where it displays incorrect system status of devices. No other services are being affected. Devices are being provisioned and registered correctly and calls are working as expected.

  2. investigating Apr 04, 2025, 04:35 PM UTC

    Issue has been mitigated. We continue to monitor.

  3. monitoring Apr 04, 2025, 04:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 04, 2025, 08:22 PM UTC

    This incident has been resolved.