Petal incident

Small number of users unable to login via browser - Medcom

Minor Resolved View vendor source →
Started
Apr 20, 2026, 09:26 PM UTC
Resolved
Apr 08, 2026, 07:30 PM UTC
Duration
Detected by Pingoru
Apr 20, 2026, 09:26 PM UTC

Update timeline

  1. resolved Apr 20, 2026, 09:26 PM UTC

    The issue limiting a small number of users to log into the Medcom platform as certificates were being updated. Login access has been fully resolved. All systems are operating as expected.

Looking to track Petal downtime and outages?

Pingoru polls Petal's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Petal reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Petal alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Petal for free

5 free monitors · No credit card required