Petal incident

Small number of users unable to login via browser - Medcom

Minor Resolved View vendor source →

Petal experienced a minor incident on April 20, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 20, 2026, 09:26 PM UTC
Resolved
Apr 08, 2026, 07:30 PM UTC
Duration
—
Detected by Pingoru
Apr 20, 2026, 09:26 PM UTC

Update timeline

  1. resolved Apr 20, 2026, 09:26 PM UTC

    The issue limiting a small number of users to log into the Medcom platform as certificates were being updated. Login access has been fully resolved. All systems are operating as expected.