Petal incident

Secure messaging web and app outage

Minor Resolved View vendor source →

Petal experienced a minor incident on April 20, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 20, 2026, 09:33 PM UTC
Resolved
Apr 14, 2026, 09:30 AM UTC
Duration
—
Detected by Pingoru
Apr 20, 2026, 09:33 PM UTC

Update timeline

  1. resolved Apr 20, 2026, 09:33 PM UTC

    Downtime of a database connected to Secure Message web and app feature following MySQL maintenance by Azure. This resulted in lost access to both the web and mobile app for 20 minutes for a limited number of users.