Personify Health incident

Production Issue Identified

Resolved after 5 hours 34 minutes, affecting Rewards (Rewards), on October 1, 2026.

resolved Oct 01, 2026, 03:34 PM UTC

This issue has been resolved, and service has been restored to full functionality.

Started
Oct 01, 2026, 10:00 AM UTC
Resolved
Oct 01, 2026, 03:34 PM UTC
Duration
5h 34m
Detected by Pingoru
Oct 01, 2026, 10:00 AM UTC

Affected components

Rewards (Rewards)

Update timeline

  1. identified Oct 01, 2026, 10:00 AM UTC

    We are currently experiencing a degradation in our Rewards service. Our team is actively working to resolve the issue and restore full functionality as soon as possible. We apologize for any inconvenience this may cause and appreciate your patience.

  2. resolved Oct 01, 2026, 03:34 PM UTC

    This issue has been resolved, and service has been restored to full functionality.

Your product runs on more than Personify Health

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →