Persona Identities incident

Increase in latency and timeouts — Resolved

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Resolved on September 1, 2026.

investigating Sep 01, 2026, 05:17 PM UTC

We have confirmed that as of of Sep 1, 2026, 9:40 AM PDT (Sep 1, 2026, 4:40 PM UTC), performance across all products have been restored.

Started
Sep 01, 2026, 05:17 PM UTC
Resolved
Sep 01, 2026, 05:17 PM UTC
Duration
–
Detected by Pingoru
Sep 01, 2026, 05:17 PM UTC

Update timeline

  1. investigating Sep 01, 2026, 05:17 PM UTC

    We have confirmed that as of of Sep 1, 2026, 9:40 AM PDT (Sep 1, 2026, 4:40 PM UTC), performance across all products have been restored.

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