Persona Identities incident

Incorrect IP Risk Detection Metadata — Resolved

Minor Resolved View vendor source →

Persona Identities experienced a minor incident on October 15, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2026, 12:37 AM UTC
Resolved
Oct 15, 2026, 12:37 AM UTC
Duration
—
Detected by Pingoru
Oct 15, 2026, 12:37 AM UTC

Update timeline

  1. resolved Oct 15, 2026, 12:37 AM UTC

    An issue with how IP risk detection metadata was populated caused certain inquiries to be incorrectly flagged as risky. EU traffic was affected from about October 14th 19:50 to 22:20 UTC, and US traffic from about October 14th 21:30 to 22:25 UTC. The issue has been resolved, and IP risk detection has been working normally since 22:25 UTC.