Persona Identities incident

Increased latency for verifications — Investigating

Resolved after 62 days 17 hours, on June 10, 2026.

investigating Jun 10, 2026, 03:04 AM UTC

We're currently investigating elevated response times in the US region, impacting government ID and selfie verifications. We'll post an update soon.

Started: Jun 10, 2026, 03:04 AM UTC
Resolved: Aug 11, 2026, 08:29 PM UTC
Duration: 62d 17h
Detected by Pingoru: Jun 10, 2026, 03:04 AM UTC

Update timeline

investigating Jun 10, 2026, 03:04 AM UTC

We're currently investigating elevated response times in the US region, impacting government ID and selfie verifications. We'll post an update soon.

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