Persona Identities incident

Increased latency for verifications — Resolved

Major Resolved View vendor source →

Persona Identities experienced a major incident on June 10, 2026, lasting 62d 13h. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2026, 06:31 AM UTC
Resolved
Aug 11, 2026, 08:29 PM UTC
Duration
62d 13h
Detected by Pingoru
Jun 10, 2026, 06:31 AM UTC

Update timeline

  1. investigating Jun 10, 2026, 06:31 AM UTC

    Between 03:05 and 05:53 UTC (June 10th), we saw elevated response times across government ID and selfie verifications in the US region, caused by a degradation in Google Cloud Storage. This is now resolved.