Persona Identities incident

Planned Maintenance - EU Multi-Tenant Environment — Scheduled

Major Resolved View vendor source →

Persona Identities experienced a major incident on June 18, 2026, lasting 54d 2h. The incident has been resolved; the full update timeline is below.

Started
Jun 18, 2026, 06:11 PM UTC
Resolved
Aug 11, 2026, 08:29 PM UTC
Duration
54d 2h
Detected by Pingoru
Jun 18, 2026, 06:11 PM UTC

Update timeline

  1. investigating Jun 18, 2026, 06:11 PM UTC

    To ensure optimal performance and security, we will be performing routine maintenance on our EU multi-tenant environment. During a brief portion of this window, customers in this environment may experience minor increases in API latency or occasional transient errors as database systems are updated. Any impact is expected to be short-lived and self-resolving. No customer action is required. We will post updates to this page if the maintenance window is extended or if any unexpected issues arise. Thank you for your patience.