Persona Identities incident
Elevated Latency on Document verifications and Government ID verification — Monitoring
Major Vendor's status page →
Resolved after 21 days 3 hours, on July 21, 2026.
Between 12:50 and 16:30 UTC (July 21st), we saw elevated response times across government ID and document verifications in the US region. This is now being monitored. A fix was applied at 19:15 UTC (July 21st), and monitoring is ongoing.
Update timeline
- investigating Jul 21, 2026, 05:08 PM UTC
Between 12:50 and 16:30 UTC (July 21st), we saw elevated response times across government ID and document verifications in the US region. This is now being monitored. A fix was applied at 19:15 UTC (July 21st), and monitoring is ongoing.
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