Persona Identities incident

Elevated Latency on Document and Government ID verifications (EU) — Monitoring

Resolved after 19 days 2 hours, on July 23, 2026.

investigating Jul 23, 2026, 05:54 PM UTC

We are seeing partial recovery in the EU region, and capacity has improved. We are continuing to monitor the situation.

Started: Jul 23, 2026, 05:54 PM UTC
Resolved: Aug 11, 2026, 08:29 PM UTC
Duration: 19d 2h
Detected by Pingoru: Jul 23, 2026, 05:54 PM UTC

Update timeline

investigating Jul 23, 2026, 05:54 PM UTC

We are seeing partial recovery in the EU region, and capacity has improved. We are continuing to monitor the situation.

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