Persona Identities incident

Subset of non-US database verifications are experiencing elevated connectivity issues — Investigating

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Resolved after 19 days, on July 23, 2026.

investigating Jul 23, 2026, 08:03 PM UTC

As of 20:36 UTC, a subset of non-US database verifications are experiencing elevated connectivity issues. We are actively investigating the issue.

Started
Jul 23, 2026, 08:03 PM UTC
Resolved
Aug 11, 2026, 08:29 PM UTC
Duration
19d
Detected by Pingoru
Jul 23, 2026, 08:03 PM UTC

Update timeline

  1. investigating Jul 23, 2026, 08:03 PM UTC

    As of 20:36 UTC, a subset of non-US database verifications are experiencing elevated connectivity issues. We are actively investigating the issue.

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