Persona Identities incident

Subset of non-US database verifications are experiencing elevated connectivity issues — Resolved

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Resolved after 18 days 23 hours, on July 23, 2026.

investigating Jul 23, 2026, 08:34 PM UTC

Between 20:36 UTC and 21:02 UTC, we experienced elevated connectivity issues affecting a subset of non-US database verifications. This is now resolved.

Started
Jul 23, 2026, 08:34 PM UTC
Resolved
Aug 11, 2026, 08:29 PM UTC
Duration
18d 23h
Detected by Pingoru
Jul 23, 2026, 08:34 PM UTC

Update timeline

  1. investigating Jul 23, 2026, 08:34 PM UTC

    Between 20:36 UTC and 21:02 UTC, we experienced elevated connectivity issues affecting a subset of non-US database verifications. This is now resolved.

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