Persona Identities incident
Elevated Latency on Document verifications and Government ID verification
Minor Vendor's status page →
Resolved on July 22, 2026, affecting Verifications.
Between 12:50 and 16:30 UTC (July 21st), we saw elevated response times across government ID and document verifications in the US region. This is now being monitored.
Affected components
Verifications
Update timeline
- investigating Jul 21, 2026, 03:08 PM UTC
We're currently investigating elevated response times in the US region, impacting document and government ID verifications. We'll post an update soon.
- monitoring Jul 21, 2026, 05:08 PM UTC
Between 12:50 and 16:30 UTC (July 21st), we saw elevated response times across government ID and document verifications in the US region. This is now being monitored.
- resolved Jul 22, 2026, 12:49 PM UTC
A fix was applied at 19:15 UTC (July 21st). The issue is now resolved.
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