Persona Identities incident

Increased workflow errors

Resolved on January 28, 2026.

resolved Jan 28, 2026, 07:57 PM UTC

The increase in errors affecting Persona Workflows has been fully resolved. The service is stable and operating normally.

Started
Jan 28, 2026, 07:57 PM UTC
Resolved
Jan 28, 2026, 07:57 PM UTC
Duration
–
Detected by Pingoru
Jan 28, 2026, 07:57 PM UTC

Update timeline

  1. investigating Jan 27, 2026, 08:58 PM UTC

    On January 27, 2026, we detected an increase in errors affecting Persona Workflows between 18:10–20:40 UTC. Our team is investigating and will provide updates as they become available.

  2. monitoring Jan 27, 2026, 09:25 PM UTC

    Error rates for Persona Workflows have returned to normal levels, and the system is recovering. We are continuing to monitor to ensure full stability.

  3. resolved Jan 28, 2026, 07:57 PM UTC

    The increase in errors affecting Persona Workflows has been fully resolved. The service is stable and operating normally.

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