Persona Identities experienced a minor incident on January 28, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jan 27, 2026, 08:58 PM UTC
Status: Investigating On January 27, 2026, we detected an increase in errors affecting Persona Workflows between 18:10–20:40 UTC. Our team is investigating and will provide updates as they become available.
- monitoring Jan 27, 2026, 09:25 PM UTC
Status: Monitoring Error rates for Persona Workflows have returned to normal levels, and the system is recovering. We are continuing to monitor to ensure full stability.
- resolved Jan 28, 2026, 07:57 PM UTC
Status: Resolved The increase in errors affecting Persona Workflows has been fully resolved. The service is stable and operating normally.