Resolved on January 30, 2026.
The issue causing tagging errors within Inquiries has been resolved, and functionality has returned to normal. Thank you for your patience while we worked to restore full service.
Update timeline
- investigating Jan 30, 2026, 02:09 PM UTC
We are currently investigating an issue causing errors in our tagging system. Our team is actively working to identify the root cause and assess impact. We will provide updates as more information becomes available.
- identified Jan 30, 2026, 02:16 PM UTC
We have identified the issue causing errors in our Tagging system. This issue occurs only when applying or updating Tags within Inquiries. Our team is actively working on a fix and will provide updates as progress is made.
- monitoring Jan 30, 2026, 02:23 PM UTC
We have implemented a fix for the issue causing Tagging errors within Inquiries and are seeing improved behavior. The team is monitoring the system closely to ensure continued stability.
- resolved Jan 30, 2026, 03:03 PM UTC
The issue causing tagging errors within Inquiries has been resolved, and functionality has returned to normal. Thank you for your patience while we worked to restore full service.
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