Persona Identities experienced a minor incident on June 16, 2026 affecting Workflows and Inquiries & Collections, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 16, 2026, 07:45 AM UTC
Status: Investigating We are investigating elevated workflow run failures in US Legacy. Our team is actively investigating the issue. We'll post an update soon. Affected components Workflows (Degraded performance)
- resolved Jun 16, 2026, 08:19 AM UTC
Status: Resolved From 07:12 AM UTC to 07:38 AM UTC, we saw elevated workflow execution errors. During this window, Inquiry completion rates for legacy US tenants fell to zero. We identified the cause and applied mitigations; services are stable and under active monitoring. Affected components Workflows (Operational) Inquiries & Collections (Operational)