Resolved on June 10, 2026, affecting Verifications and Inquiries & Collections.
Between 03:05 and 05:53 UTC (June 10th), we saw elevated response times across government ID and selfie verifications in the US region, caused by a degradation in Google Cloud Storage. This is now resolved.
Affected components
Update timeline
- investigating Jun 10, 2026, 04:27 AM UTC
We're currently investigating elevated response times in the US region, impacting government ID and selfie verifications. We'll post an update soon.
- identified Jun 10, 2026, 06:06 AM UTC
We're currently monitoring elevated response times affecting government ID and selfie verifications in the US region. The delays are linked to a degradation in our cloud storage provider (Google Cloud Storage). We are monitoring GCS's status and will update as soon as we have more information.
- resolved Jun 10, 2026, 06:31 AM UTC
Between 03:05 and 05:53 UTC (June 10th), we saw elevated response times across government ID and selfie verifications in the US region, caused by a degradation in Google Cloud Storage. This is now resolved.
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