Persona Identities incident
High rate of MX Dadabase verification failures — Identified
Resolved after 14 minutes, on September 16, 2026.
RENAPO (Registro Nacional de Población), Mexican government agency responsible for registering and verifying the identity of all residents in Mexico and Mexican citizens living abroad, is undergoing maintenance until September 17th, 20206 at 6:00 UTC. Until the service is restored, MX DBV will continue to fail. We'll update the status once RENAPO is back in service.
Update timeline
- investigating Sep 16, 2026, 04:42 AM UTC
RENAPO (Registro Nacional de Población), Mexican government agency responsible for registering and verifying the identity of all residents in Mexico and Mexican citizens living abroad, is undergoing maintenance until September 17th, 20206 at 6:00 UTC. Until the service is restored, MX DBV will continue to fail. We'll update the status once RENAPO is back in service.
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