Pendo incident

Login and Mid-Session Disconnection Issues with Pendo UI

Notice Resolved View vendor source →

Pendo experienced a notice incident on July 11, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 11, 2023, 04:13 PM UTC
Resolved
Jul 11, 2023, 03:30 PM UTC
Duration
—
Detected by Pingoru
Jul 11, 2023, 04:13 PM UTC

Update timeline

  1. resolved Jul 11, 2023, 04:13 PM UTC

    Pendo became aware of problems logging into the Pendo platform, as well as some users being logged out mid-session at 11:40am US Eastern Time today. A fix was developed and deployed at 11:49am US Eastern Time, no further issues have been detected at this time. Pendo should be working normally for all customers, if you are experiencing continued issues, please contact our support team here: https://support.pendo.io/hc/en-us/articles/360034163971-Get-help-with-Pendo-from-technical-support