Pendo incident

Login functionality for Feedback for internal users is experiencing an outage (US only)

Major Resolved View vendor source →

Pendo experienced a major incident on September 11, 2023 affecting Feedback API, lasting 1h 13m. The incident has been resolved; the full update timeline is below.

Started
Sep 11, 2023, 11:28 AM UTC
Resolved
Sep 11, 2023, 12:42 PM UTC
Duration
1h 13m
Detected by Pingoru
Sep 11, 2023, 11:28 AM UTC

Affected components

Feedback API

Update timeline

  1. investigating Sep 11, 2023, 11:28 AM UTC

    We are currently investigating this issue.

  2. investigating Sep 11, 2023, 12:02 PM UTC

    We are continuing to investigate this issue.

  3. resolved Sep 11, 2023, 12:42 PM UTC

    This incident has been resolved. Some users may need to log out and log back in.