Pendo incident
Page and Feature Events Showing 0 When Filtered by Today
Pendo experienced a notice incident on September 13, 2023 affecting Pendo UI, lasting 22m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Sep 13, 2023, 06:10 PM UTC
Pendo engineering is currently investigating an issue in the Pendo UI that is causing Pages and Features in app.pendo.io to show a count of 0 when filtered by "Today". We have identified a hotfix that should resolve the issue and are working to release this as soon as possible. Please note that data collection has not been impacted by this incident.
- resolved Sep 13, 2023, 06:33 PM UTC
The hotfix has been deployed and the issue has been resolved, please refresh any opened tabs if you are still seeing 0 values on Pages and Features. If you are still experiencing this issue post-refresh, please contact our support team via the Resource Center in Pendo.