Pendo incident

Login performance degraded

Notice Resolved View vendor source →

Pendo experienced a notice incident on April 1, 2024 affecting Pendo UI, lasting 2d. The incident has been resolved; the full update timeline is below.

Started
Apr 01, 2024, 06:07 PM UTC
Resolved
Apr 03, 2024, 06:43 PM UTC
Duration
2d
Detected by Pingoru
Apr 01, 2024, 06:07 PM UTC

Affected components

Pendo UI

Update timeline

  1. investigating Apr 01, 2024, 06:07 PM UTC

    Pendo is experiencing an infrastructure issue degrading login to our application. We are currently investigating and actively working to resolve the issue.

  2. investigating Apr 01, 2024, 06:19 PM UTC

    Pendo is experiencing an infrastructure issue degrading login to our application. We are currently investigating and actively working to resolve the issue.

  3. monitoring Apr 02, 2024, 05:09 AM UTC

    A fix has been implemented and the login issue mitigated. We are continuing to monitor for any further impact.

  4. monitoring Apr 03, 2024, 06:42 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Apr 03, 2024, 06:43 PM UTC

    This incident has been resolved.