Pendo incident

Pendo Feedback Processing Delays

Minor Resolved View vendor source →

Pendo experienced a minor incident on August 1, 2024 affecting Feedback API, lasting 3h 9m. The incident has been resolved; the full update timeline is below.

Started
Aug 01, 2024, 06:51 PM UTC
Resolved
Aug 01, 2024, 10:00 PM UTC
Duration
3h 9m
Detected by Pingoru
Aug 01, 2024, 06:51 PM UTC

Affected components

Feedback API

Update timeline

  1. investigating Aug 01, 2024, 06:51 PM UTC

    We are currently investigating an issue causing processing delays in Pendo Feedback.

  2. identified Aug 01, 2024, 07:13 PM UTC

    We have identified the issue causing processing delays in Pendo Feedback.

  3. resolved Aug 01, 2024, 10:00 PM UTC

    This incident has been resolved.