Pendo incident

Possible guide targeting delay

Minor Resolved View vendor source →

Pendo experienced a minor incident on March 31, 2025 affecting Guide Targeting, lasting 1h 6m. The incident has been resolved; the full update timeline is below.

Started
Mar 31, 2025, 07:33 PM UTC
Resolved
Mar 31, 2025, 08:39 PM UTC
Duration
1h 6m
Detected by Pingoru
Mar 31, 2025, 07:33 PM UTC

Affected components

Guide Targeting

Update timeline

  1. identified Mar 31, 2025, 07:33 PM UTC

    At 1:40 PM ET, Pendo experienced a data ingestion issue resulting in a delay of processing new events, which could be causing delays in guide targeting. We are currently working to process the backlog of delayed events.

  2. resolved Mar 31, 2025, 08:39 PM UTC

    This incident has been resolved.