Pendo incident

Incident: Listen Email Notifications Temporarily Unavailable

Minor Resolved View vendor source →

Pendo experienced a minor incident on May 19, 2026 affecting Other and Other and 1 more component, lasting 2d 18h. The incident has been resolved; the full update timeline is below.

Started
May 19, 2026, 10:24 AM UTC
Resolved
May 22, 2026, 05:00 AM UTC
Duration
2d 18h
Detected by Pingoru
May 19, 2026, 10:24 AM UTC

Affected components

OtherOtherOtherOtherOther

Update timeline

  1. identified May 19, 2026, 10:24 AM UTC

    We are currently experiencing an issue where Listen email notifications are unavailable. Our team has identified the cause and has temporarily disabled Listen emails while we work on a fix. All other Pendo email services are unaffected.

  2. identified May 19, 2026, 10:39 AM UTC

    We are continuing to work on a fix for this issue.

  3. identified May 19, 2026, 01:51 PM UTC

    We are continuing to work towards a resolution. We will continue to provide updates as they become available.

  4. identified May 19, 2026, 02:08 PM UTC

    We are continuing to work on a fix for this issue.

  5. resolved May 26, 2026, 06:43 AM UTC

    This incident has been resolved.