Pendo incident

Possible slowness and Visual Design Studio crashing when creating Guides in Pendo

Major Resolved View vendor source →

Pendo experienced a major incident on June 10, 2025 affecting Guide Designer, lasting 1h 25m. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2025, 01:56 PM UTC
Resolved
Jun 10, 2025, 03:22 PM UTC
Duration
1h 25m
Detected by Pingoru
Jun 10, 2025, 01:56 PM UTC

Affected components

Guide Designer

Update timeline

  1. investigating Jun 10, 2025, 01:56 PM UTC

    We are currently investigating this issue and will update as more information becomes available.

  2. resolved Jun 10, 2025, 03:22 PM UTC

    This has been resolved.