Pear Deck Outage History

Pear Deck is up right now

Pear Deck had 11 outages in the last 2 years totaling 152h 27m of downtime — averaging 0.5 incidents per month.

There were 11 Pear Deck outages since June 12, 2025 totaling 152h 27m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.peardeck.com

Minor August 20, 2026

Students Disconnecting in Pear Assessment

Detected by Pingoru
Aug 20, 2026, 05:50 PM UTC
Resolved
Aug 20, 2026, 06:51 PM UTC
Duration
1h
Affected: Pear AssessmentStudent Assessment Delivery & Submission
Timeline · 2 updates
  1. investigating Aug 20, 2026, 05:50 PM UTC

    We are currently investigating an issue where intermittently some students may be unexpectedly disconnected or kicked out of their assessments. Our team is actively working to identify the cause and resolve the issue. We apologize for the disruption and appreciate your patience while we investigate. We will provide updates as we learn more.

  2. resolved Aug 20, 2026, 06:51 PM UTC

    The issue has been resolved. We were able to identify a bug that impacted students who were using Desmos or Immersive Reader that impacted their ability to access assessments. The fix has been deployed to production. During deployment, some students may have been temporarily impacted again and those students should refresh the application/page or log out and log back in to ensure they are using the latest version. If this issue persists, please contact Support immediately. To troubleshoot, we would appreciate you including the assignment name, affected student details, and a screenshot of the error or notification received. Again, we apologize for the inconvenience. Thank you for your patience.

Read the full incident report →

Major July 8, 2026

Partial Outage – Product (Investigating)

Detected by Pingoru
Jul 08, 2026, 02:57 PM UTC
Resolved
Jul 08, 2026, 05:30 PM UTC
Duration
2h 32m
Affected: Pear Deck
Timeline · 4 updates
  1. investigating Jul 08, 2026, 02:57 PM UTC

    Users of Chrome Version 150 will experience trouble loading Content, Classes, Curriculum, and Flashcard Factory within PearDeck. We are currently investigating the issue and working towards a fix. Reverting to Chrome 149 will restore access while we work to resolve this issue. We will keep you updated here with additional details. We sincerely apologize for any inconvenience.

  2. identified Jul 08, 2026, 03:17 PM UTC

    The issue has been identified and we're working on a resolution.

  3. identified Jul 08, 2026, 04:04 PM UTC

    A fix for Chrome 150 is being deployed. ETA to resolution is approximately one hour

  4. resolved Jul 08, 2026, 05:30 PM UTC

    We have resolved the issue causing Chrome 150 to fail to load Content, Classes, Curriculum, and Flashcard Factory within PearDeck has been resolved. These pages now load on the latest Chrome. We apologize for any trouble caused by this issue.

Read the full incident report →

Notice May 8, 2026

Pear Deck Degraded Performance

Detected by Pingoru
May 08, 2026, 04:14 PM UTC
Resolved
May 08, 2026, 11:33 PM UTC
Duration
7h 18m
Affected: Pear Deck
Timeline · 5 updates
  1. investigating May 08, 2026, 04:14 PM UTC

    We are aware of a current issue related to Pear Deck's Instant Decks feature. Customers are currently reporting some degraded performance. The team is currently investigating and we will be updating here as we have more information.

  2. investigating May 08, 2026, 06:06 PM UTC

    Our Engineers are still evaluating the root cause of this issue and we are diligently working to resolve the performance of our Instant Decks feature. We will continue to update this page as we have new information.

  3. investigating May 08, 2026, 06:07 PM UTC

    Our team is continuing to investigate the issue. We are currently working to identify the issue and will keep you updated as we implement a fix. We sincerely apologize for any inconvenience.

  4. monitoring May 08, 2026, 10:27 PM UTC

    A fix has been created and is being deployed. We will continue monitoring for any further issues before closing this incident. Thank you for your patience and we apologize for any inconvenience.

  5. resolved May 08, 2026, 11:33 PM UTC

    The issue with the Instant Decks feature in Pear Deck has been resolved. We have monitored increasing performance throughout the incident and have now released a fix to permanently solve for the performance of the feature. Thank you.

Read the full incident report →

Major March 16, 2026

Pear Practice Microsoft Login Issues

Detected by Pingoru
Mar 16, 2026, 01:55 PM UTC
Resolved
Mar 16, 2026, 03:10 PM UTC
Duration
1h 15m
Affected: Pear Practice
Timeline · 2 updates
  1. investigating Mar 16, 2026, 01:55 PM UTC

    We are noticing issues logging into Pear Practice with Microsoft, we are investigating the issue.

  2. resolved Mar 16, 2026, 03:10 PM UTC

    We've resolved the incident and users are able to login with Microsoft again.

Read the full incident report →

Critical January 27, 2026

Pear Deck Learning Outage

Detected by Pingoru
Jan 27, 2026, 03:29 PM UTC
Resolved
Jan 27, 2026, 06:34 PM UTC
Duration
3h 4m
Affected: Pear Deck
Timeline · 4 updates
  1. investigating Jan 27, 2026, 03:29 PM UTC

    We are currently investigating reports of an issue that is preventing Pear Deck from working as expected. We will keep this page up-to-date as we learn more. We apologize for any inconvenience.

  2. investigating Jan 27, 2026, 04:35 PM UTC

    We are continuing to investigate the issue. At this time all services continue to be unavailable to most users.

  3. investigating Jan 27, 2026, 05:19 PM UTC

    This issue has been resolved and all services are restored. We have been able to identify the root cause and will make changes to prevent the specific issue from happening again.

  4. resolved Jan 27, 2026, 06:34 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 17, 2025

Schoology API Outage

Detected by Pingoru
Dec 17, 2025, 02:23 PM UTC
Resolved
Dec 22, 2025, 10:31 AM UTC
Duration
4d 20h
Affected: Pear Assessment
Timeline · 3 updates
  1. identified Dec 17, 2025, 02:23 PM UTC

    We are currently experiencing issues with Schoology integrations due to an ongoing Schoology API outage. As a result, roster syncs, assignment posting, and Schoology SSO may be impacted for Schoology-connected districts.

  2. monitoring Dec 17, 2025, 02:33 PM UTC

    We are beginning to see recovery with Schoology integrations. Assignment posting and grading functionality has been restored and roster syncs are seeing success. We will continue to monitor the recovery of Schoology integration functionality.

  3. resolved Dec 22, 2025, 10:31 AM UTC

    The Schoology API outage has been resolved. All services are fully operational.

Read the full incident report →

Major December 4, 2025

Google Slides Pear Deck Add On Presenter Fails to Load

Detected by Pingoru
Dec 04, 2025, 02:46 PM UTC
Resolved
Dec 04, 2025, 04:07 PM UTC
Duration
1h 21m
Affected: Pear Deck
Timeline · 4 updates
  1. investigating Dec 04, 2025, 02:46 PM UTC

    This morning we received numerous reports that users are unable to start the Pear Deck presenter from the Google Slides Add On. We have been able to reproduce the issue and are investigating the cause. As a workaround, the PearDeck App (https://app.peardeck.com) can be used to present through the Sessions page or by using the "Open existing file" button.

  2. identified Dec 04, 2025, 03:18 PM UTC

    We have identified the cause of the issue and are taking steps to restore the Google Slides Presenter.

  3. identified Dec 04, 2025, 03:34 PM UTC

    We are releasing a fix for the Google Slides Add On Presenter incident. Our estimated time to restoration of service is approximately 90 minutes.

  4. resolved Dec 04, 2025, 04:07 PM UTC

    This incident has been resolved. You can once again use the "Start Lesson" button from within the Google Slides Add On. We sincerely apologize for the inconvenience this issue may have caused you. We have identified improvements to prevent this specific incident from occurring again.

Read the full incident report →

Major November 4, 2025

Google is experiencing issues with Chromebook logins

Detected by Pingoru
Nov 04, 2025, 06:00 PM UTC
Resolved
Nov 04, 2025, 06:39 PM UTC
Duration
39m
Affected: Pear Deck TutorPear AssessmentPear PracticePear Deck
Timeline · 2 updates
  1. investigating Nov 04, 2025, 06:00 PM UTC

    We are currently monitoring a reported issue affecting Google Chromebooks, where users are experiencing login difficulties. This issue is impacting both staff and students using Chromebooks. Our teams are actively monitoring the situation. We’ll provide updates as more information becomes available. Google Outage Page https://downdetector.com/status/google/

  2. resolved Nov 04, 2025, 06:39 PM UTC

    Update: Google has indicated that the incident affecting Chromebook logins has been fully resolved. https://support.cloud.google.com/portal/system-status?product=WORKSPACE Thank you for your patience and understanding while the issue was being investigated.

Read the full incident report →

Minor October 20, 2025

AWS Outage

Detected by Pingoru
Oct 20, 2025, 01:31 PM UTC
Resolved
Oct 21, 2025, 04:03 AM UTC
Duration
14h 31m
Affected: Pear Assessment
Timeline · 6 updates
  1. investigating Oct 20, 2025, 01:31 PM UTC

    Our application is currently impacted by an ongoing AWS outage. We are monitoring the situation closely and will restore full service as soon as AWS systems recover. Thank you for your patience. AWS Outage Page https://health.aws.amazon.com/health/status

  2. monitoring Oct 20, 2025, 04:54 PM UTC

    Our application continues to be impacted by the ongoing AWS outage. We are monitoring the situation closely and will restore full service as soon as AWS systems recover. Thank you for your patience. AWS Outage Page https://health.aws.amazon.com/health/status

  3. monitoring Oct 20, 2025, 04:54 PM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Oct 20, 2025, 06:49 PM UTC

    Our application is currently experiencing a partial outage due to an ongoing AWS service disruption. The application remains accessible, though some minor features may be temporarily unavailable. We are actively monitoring the situation and will restore full functionality as soon as AWS systems recover. Thank you for your patience and understanding. AWS Outage Page https://health.aws.amazon.com/health/status

  5. identified Oct 21, 2025, 01:59 AM UTC

    Most product issues resulting from the AWS outage have been resolved. However, Pear Assessment reporting features and Data Studio continue to be unavailable. We are working with AWS to restore the remaining functionality. Thank you for your continued patience.

  6. resolved Oct 21, 2025, 04:03 AM UTC

    The issues in Pear Assessment and Data Studio resulting from the AWS outage have been resolved. There may be a delay in any new data appearing in the reports as our systems work to process the backlog.

Read the full incident report →

Major September 26, 2025

Pear Deck Google Add-On Outage

Detected by Pingoru
Sep 26, 2025, 07:11 PM UTC
Resolved
Sep 26, 2025, 08:33 PM UTC
Duration
1h 22m
Affected: Pear Deck
Timeline · 3 updates
  1. investigating Sep 26, 2025, 07:11 PM UTC

    Some Pear Deck customers are experiencing a service disruption with the Pear Deck Google Add-On; some users are encountering a CAPTCHA confirmation page when attempting to access the Pear Deck add-on to edit slides. Customers can still access app.peardeck.com to launch existing Pear Deck presentations and review session history. The Pear Deck team is in contact with Google and believes that this Google service disruption is impacting other third party add-ons beyond Pear Deck.

  2. monitoring Sep 26, 2025, 07:31 PM UTC

    The Pear Deck Google Add-On is now functional; the Pear Deck team is monitoring to ensure customer access continues. The Google add-on outage that impacted Pear Deck appears to have been resolved. If users are still experiencing a CAPTCHA screen when accessing the add-on, any of the following actions may resolve the issue: * Close and re-open the Pear Deck Add-On * Close and re-open the browser * Clear the browser cache We recommend attempting one of the above before trying to use the Pear Deck Add-On again.

  3. resolved Sep 26, 2025, 08:33 PM UTC

    The incident affecting the Pear Deck Google Add-On has been resolved. If users are still experiencing a CAPTCHA screen when accessing the add-on, any of the following actions may resolve the issue: * Close and re-open the Pear Deck Add-On * Close and re-open the browser * Clear the browser cache We recommend attempting one of the above before trying to use the Pear Deck Add-On again.

Read the full incident report →

Critical June 12, 2025

Pear Deck and Pear Assessment outage

Detected by Pingoru
Jun 12, 2025, 06:24 PM UTC
Resolved
Jun 12, 2025, 09:38 PM UTC
Duration
3h 14m
Affected: Pear AssessmentPear Deck
Timeline · 4 updates
  1. investigating Jun 12, 2025, 06:24 PM UTC

    Currently investigating a wide spread outage for Pear Deck. Pear Assessment has been restored.

  2. investigating Jun 12, 2025, 07:06 PM UTC

    We are continuing to investigate this issue for Pear Deck. Pear Assessment has been restored.

  3. identified Jun 12, 2025, 09:05 PM UTC

    The issue has been identified awaiting for a fix to be implemented.

  4. resolved Jun 12, 2025, 09:38 PM UTC

    This incident has been resolved.

Read the full incident report →