Pear Deck incident
Google is experiencing issues with Chromebook logins
Pear Deck experienced a major incident on November 4, 2025 affecting Pear Deck Tutor and Pear Assessment and 1 more component, lasting 39m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 04, 2025, 06:00 PM UTC
We are currently monitoring a reported issue affecting Google Chromebooks, where users are experiencing login difficulties. This issue is impacting both staff and students using Chromebooks. Our teams are actively monitoring the situation. We’ll provide updates as more information becomes available. Google Outage Page https://downdetector.com/status/google/
- resolved Nov 04, 2025, 06:39 PM UTC
Update: Google has indicated that the incident affecting Chromebook logins has been fully resolved. https://support.cloud.google.com/portal/system-status?product=WORKSPACE Thank you for your patience and understanding while the issue was being investigated.