Pear Deck incident

Pear Deck Degraded Performance

Notice Resolved View vendor source →

Pear Deck experienced a notice incident on May 8, 2026 affecting Pear Deck, lasting 7h 18m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2026, 04:14 PM UTC
Resolved
May 08, 2026, 11:33 PM UTC
Duration
7h 18m
Detected by Pingoru
May 08, 2026, 04:14 PM UTC

Affected components

Pear Deck

Update timeline

  1. investigating May 08, 2026, 04:14 PM UTC

    We are aware of a current issue related to Pear Deck's Instant Decks feature. Customers are currently reporting some degraded performance. The team is currently investigating and we will be updating here as we have more information.

  2. investigating May 08, 2026, 06:06 PM UTC

    Our Engineers are still evaluating the root cause of this issue and we are diligently working to resolve the performance of our Instant Decks feature. We will continue to update this page as we have new information.

  3. investigating May 08, 2026, 06:07 PM UTC

    Our team is continuing to investigate the issue. We are currently working to identify the issue and will keep you updated as we implement a fix. We sincerely apologize for any inconvenience.

  4. monitoring May 08, 2026, 10:27 PM UTC

    A fix has been created and is being deployed. We will continue monitoring for any further issues before closing this incident. Thank you for your patience and we apologize for any inconvenience.

  5. resolved May 08, 2026, 11:33 PM UTC

    The issue with the Instant Decks feature in Pear Deck has been resolved. We have monitored increasing performance throughout the incident and have now released a fix to permanently solve for the performance of the feature. Thank you.