Pear Deck experienced a critical incident on January 27, 2026 affecting Pear Deck, lasting 3h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Pear Deck
Update timeline
- investigating Jan 27, 2026, 03:29 PM UTC
We are currently investigating reports of an issue that is preventing Pear Deck from working as expected. We will keep this page up-to-date as we learn more. We apologize for any inconvenience.
- investigating Jan 27, 2026, 04:35 PM UTC
We are continuing to investigate the issue. At this time all services continue to be unavailable to most users.
- investigating Jan 27, 2026, 05:19 PM UTC
This issue has been resolved and all services are restored. We have been able to identify the root cause and will make changes to prevent the specific issue from happening again.
- resolved Jan 27, 2026, 06:34 PM UTC
This incident has been resolved.