Peach Payments experienced a minor incident on November 18, 2025 affecting In-store card processing - Absa Card Present and In-store card processing - Nedbank Card Present, lasting 17h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 18, 2025, 12:05 PM UTC
Peach in-store service is currently experiencing intermittent connectivity issue. Our team is working on resolving this as soon as possible. We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact [email protected] or your account manager.
- monitoring Nov 18, 2025, 12:17 PM UTC
The issue has been resolved and transaction processing restored for all merchants. We apologise for any inconvenience caused and thank you for your patience while our team worked on the issue. If you have any questions or concerns, please contact [email protected] or your account manager.
- identified Nov 18, 2025, 12:39 PM UTC
The service is intermittently down due to the global Cloudflare network issue.
- monitoring Nov 18, 2025, 02:57 PM UTC
Monitoring - Cloudflare has implemented a fix. We are continuing to monitor for errors to ensure all services are back to normal.
- identified Nov 18, 2025, 04:07 PM UTC
We have observed that the service is intermittently down due to the global Cloudflare network issue. We are monitoring and will continue to update this status page as we make progress.
- monitoring Nov 18, 2025, 05:43 PM UTC
Monitoring - Cloudflare has implemented a fix. We are continuing to monitor for errors to ensure all services are back to normal.
- resolved Nov 19, 2025, 05:17 AM UTC
This incident has been resolved.