Peach Payments incident

Peach Payments In-store downtime

Resolved after 17 hours 12 minutes, affecting In-store card processing - Absa Card Present and In-store card processing - Nedbank Card Present, on November 18, 2025.

monitoring Nov 18, 2025, 05:43 PM UTC

Monitoring - Cloudflare has implemented a fix. We are continuing to monitor for errors to ensure all services are back to normal.

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Started: Nov 18, 2025, 12:05 PM UTC
Resolved: Nov 19, 2025, 05:17 AM UTC
Duration: 17h 12m
Detected by Pingoru: Nov 18, 2025, 12:05 PM UTC

Affected components

In-store card processing - Absa Card PresentIn-store card processing - Nedbank Card Present

Update timeline

investigating Nov 18, 2025, 12:05 PM UTC

Peach in-store service is currently experiencing intermittent connectivity issue. Our team is working on resolving this as soon as possible. We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact [email protected] or your account manager.
monitoring Nov 18, 2025, 12:17 PM UTC

The issue has been resolved and transaction processing restored for all merchants. We apologise for any inconvenience caused and thank you for your patience while our team worked on the issue. If you have any questions or concerns, please contact [email protected] or your account manager.
identified Nov 18, 2025, 12:39 PM UTC

The service is intermittently down due to the global Cloudflare network issue.
monitoring Nov 18, 2025, 02:57 PM UTC

Monitoring - Cloudflare has implemented a fix. We are continuing to monitor for errors to ensure all services are back to normal.
identified Nov 18, 2025, 04:07 PM UTC

We have observed that the service is intermittently down due to the global Cloudflare network issue. We are monitoring and will continue to update this status page as we make progress.
monitoring Nov 18, 2025, 05:43 PM UTC

Monitoring - Cloudflare has implemented a fix. We are continuing to monitor for errors to ensure all services are back to normal.
resolved Nov 19, 2025, 05:17 AM UTC

This incident has been resolved.

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