Ongoing since 02:06 PM UTC, affecting Access Applications (Access Collins).
We are currently experiencing an issue affecting Access Collins, where the platform may be running slowly and bookings are either not displaying or appear to be disappearing from the system. Our Engineering team is aware of the issue and is actively investigating. Work is underway to implement a permanent fix and restore normal service as quickly as possible. We understand the impact this may have on your operations and appreciate your patience while we work to resolve the problem. We will provide further updates as soon as more information becomes available.
Affected components
Update timeline
- identified Nov 09, 2026, 02:06 PM UTC
We are currently experiencing an issue affecting Access Collins, where the platform may be running slowly and bookings are either not displaying or appear to be disappearing from the system. Our Engineering team is aware of the issue and is actively investigating. Work is underway to implement a permanent fix and restore normal service as quickly as possible. We understand the impact this may have on your operations and appreciate your patience while we work to resolve the problem. We will provide further updates as soon as more information becomes available.
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