Paytronix is currently experiencing a minor incident affecting Procure Wizard, which began 4h ago. The vendor's full update timeline is below.
Affected components
Update timeline
- investigating Oct 21, 2026, 11:05 AM UTC
Dear Customers and Suppliers, The transmission of EDI invoices has been paused while we investigate the cause of a larger than usual volume of Orphaned Invoices (where invoices are not being matched to orders) for certain suppliers. Once the cause of this issue has been identified and remedied we will unpause the process. At this moment there is no requirement to resend any invoices and new invoices can continue to send as normal, all EDI invoices will be queued and once the process is unpaused the invoice will be processed. If you have a larger volume of orphaned invoices than usual or have any further questions please reach out to the support team. This does not have any impact on the transmission of any orders which will continue to be delivered as normal. Kind Regards, Procure Wizard Support Team