Paystack incident

Name Enquiry Downtime with Wema Virtual Accounts

Minor Resolved

Paystack experienced a minor incident on September 15, 2026 affecting NIGERIA (Bank) and NIGERIA (Managed Accounts), lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Sep 15, 2026, 09:42 AM UTC
Resolved
Sep 15, 2026, 10:20 AM UTC
Duration
37m
Detected by Pingoru
Sep 15, 2026, 09:42 AM UTC

Affected components

NIGERIA (Bank)NIGERIA (Managed Accounts)

Update timeline

  1. investigating Sep 15, 2026, 09:42 AM UTC

    We are currently experiencing an issue resolving name enquiry for Wema Bank Dedicated Virtual Accounts (DVAs). We have notified the Wema Bank team and are working with them to restore service as quickly as possible. Other payment channels remain unaffected. We will share an update as soon as possible, and we apologize for any inconvenience this might cause.

  2. resolved Sep 15, 2026, 10:20 AM UTC

    This incident has been resolved.