Paystack incident
Name Enquiry Downtime with Wema Virtual Accounts
Resolved after 37 minutes, affecting NIGERIA (Bank) and NIGERIA (Managed Accounts), on September 15, 2026.
We are currently experiencing an issue resolving name enquiry for Wema Bank Dedicated Virtual Accounts (DVAs). We have notified the Wema Bank team and are working with them to restore service as quickly as possible. Other payment channels remain unaffected. We will share an update as soon as possible, and we apologize for any inconvenience this might cause.
Affected components
Update timeline
- investigating Sep 15, 2026, 09:42 AM UTC
We are currently experiencing an issue resolving name enquiry for Wema Bank Dedicated Virtual Accounts (DVAs). We have notified the Wema Bank team and are working with them to restore service as quickly as possible. Other payment channels remain unaffected. We will share an update as soon as possible, and we apologize for any inconvenience this might cause.
- resolved Sep 15, 2026, 10:20 AM UTC
This incident has been resolved.
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