Paysafe experienced a minor incident on July 15, 2026 affecting Cardinal Commerce (3DS2), lasting 1h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 15, 2026, 07:19 AM UTC
Our partner Cardinal is investigating a potential issue with their services. We apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0314049
- identified Jul 15, 2026, 07:47 AM UTC
Our provider Cardinal has identified the root cause and is working on implementing a solution. MIM Paysafe Reference ID: INC0314049
- monitoring Jul 15, 2026, 08:20 AM UTC
Our provider Cardinal implemented a solution and we are monitoring the impacted services. MIM Paysafe Reference ID: INC0314049
- resolved Jul 15, 2026, 08:35 AM UTC
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Cardinal was remediating the situation. MIM Paysafe Reference ID:INC0314049