Paysafe incident

Service Disruption - Paysafecard Payments

Notice Resolved View vendor source →

Paysafe experienced a notice incident on October 18, 2026 affecting PSC Payment and PSC Payment myPaysafe and 1 more component, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Oct 18, 2026, 05:06 PM UTC
Resolved
Oct 18, 2026, 05:32 PM UTC
Duration
25m
Detected by Pingoru
Oct 18, 2026, 05:06 PM UTC

Affected components

PSC PaymentPSC Payment myPaysafePSC Payout & RefundPaysafecash Payment

Update timeline

  1. investigating Oct 18, 2026, 05:06 PM UTC

    We are investigating issues with our paysafecard payment API and apologize for the impact this might have on your business. Our technical teams are working on a solution and will keep you informed on progress. If you have any questions, please don't hesitate to contact us at [email protected] MIM Paysafe Reference ID: INC0325720

  2. monitoring Oct 18, 2026, 05:07 PM UTC

    A solution has been implemented and activity on the impacted services is being monitored. We will keep you informed on progress. MIM Paysafe Reference ID:INC0325720

  3. resolved Oct 18, 2026, 05:32 PM UTC

    The incident has been resolved successfully, and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID: INC0325720