Paysafe experienced a minor incident on October 20, 2026 affecting Cardinal Commerce (3DS2), lasting 1h 53m. The incident has been resolved; the full update timeline is below.
Affected components
Cardinal Commerce (3DS2)
Update timeline
- investigating Oct 20, 2026, 10:21 AM UTC
Our partner Cardinal is investigating a potential issue with their services. We apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0326311
- resolved Oct 20, 2026, 12:14 PM UTC
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Cardinal was remediating the situation. MIM Paysafe Reference ID: INC0326311