Paysafe incident

Service Degradation - BCP

Resolved after 2 hours 16 minutes, affecting CIP Generation and Banco de Crédito del Perú (BCP) and 1 more, on July 1, 2026.

resolved Jul 01, 2026, 02:20 AM UTC

The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Banco de Crédito del Perú (BCP) was remediating the situation. MIM Paysafe Reference ID: INC0312201

Started
Jul 01, 2026, 12:04 AM UTC
Resolved
Jul 01, 2026, 02:20 AM UTC
Duration
2h 16m
Detected by Pingoru
Jul 01, 2026, 12:04 AM UTC

Affected components

CIP GenerationBanco de Crédito del Perú (BCP)QR PaymentsBanco de Crédito del Perú (BCP)

Update timeline

  1. investigating Jul 01, 2026, 12:04 AM UTC

    Our partner Banco de Crédito del Perú (BCP) is investigating a potential issue with their services. We apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0312201

  2. investigating Jul 01, 2026, 12:16 AM UTC

    We are continuing to investigate this issue.

  3. investigating Jul 01, 2026, 12:17 AM UTC

    We are continuing to investigate this issue.

  4. investigating Jul 01, 2026, 12:51 AM UTC

    We are continuing to investigate this issue.

  5. resolved Jul 01, 2026, 02:20 AM UTC

    The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Banco de Crédito del Perú (BCP) was remediating the situation. MIM Paysafe Reference ID: INC0312201

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