Paysafe incident
Service Disruption - Standardized Payment Details and Account Statement Reports
Paysafe experienced a minor incident on June 10, 2026 affecting Paysafe Acquiring RS2 - Financial Reporting, lasting 2d 5h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 10, 2026, 08:08 AM UTC
Please be advised that due to a technical issue, merchants and partners may experience a delay in the delivery of Standardized Payment Details and Account Statement Reports. Our teams are working to generate the reports with the highest priority. Thank you for your understanding and apologize for the impact this might have on your business! Further updates will follow. MIM Paysafe Reference ID:INC0309829
- identified Jun 11, 2026, 07:49 AM UTC
We are continuing to work on a fix for this issue.
- identified Jun 12, 2026, 07:41 AM UTC
Dear All, Our technical teams have narrowed down the root cause of the issue and the fix is prepared. Once the validation and the testing is done the fix will be released. Our teams are working with the highest priority. Kind Regards,
- identified Jun 12, 2026, 02:05 PM UTC
We are continuing to work on a fix for this issue.
- resolved Jun 12, 2026, 02:06 PM UTC
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID: INC0309829