Paysafe experienced a minor incident on May 27, 2026 affecting BBVA, lasting 38m. The incident has been resolved; the full update timeline is below.
Affected components
BBVA
Update timeline
- identified May 27, 2026, 04:09 PM UTC
Our provider BBVA has identified the root cause and is working on implementing a solution. MIM Paysafe Reference ID: INC0308288
- resolved May 27, 2026, 04:47 PM UTC
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner BBVA was remediating the situation. MIM Paysafe Reference ID: INC0308288