Paysafe incident

Service Disruption- BBVA

Resolved after 38 minutes, affecting BBVA, on May 27, 2026.

resolved May 27, 2026, 04:47 PM UTC

The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner BBVA was remediating the situation. MIM Paysafe Reference ID: INC0308288

Started
May 27, 2026, 04:09 PM UTC
Resolved
May 27, 2026, 04:47 PM UTC
Duration
38m
Detected by Pingoru
May 27, 2026, 04:09 PM UTC

Affected components

BBVA

Update timeline

  1. identified May 27, 2026, 04:09 PM UTC

    Our provider BBVA has identified the root cause and is working on implementing a solution. MIM Paysafe Reference ID: INC0308288

  2. resolved May 27, 2026, 04:47 PM UTC

    The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner BBVA was remediating the situation. MIM Paysafe Reference ID: INC0308288

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